The Customer Agent | Purpose Driven AI

What It Does

A customer-facing agent that lives where your customers already are: WhatsApp, or your website.

Customer writes

Your customer: messages you on WhatsApp or your website.

The AI: answers instantly, from your trained knowledge, in your tone.

A human is needed

Your customer: asks for something only your team can do.

The AI: logs the request and notifies your team in email or Slack, with the context they need.

Resolved

Your team: handles it in one go.

The AI: keeps every request logged in one place.

Knowledge grows

You: edit the knowledge live as your business changes.

The AI: stays current, no rebuild needed.

Picture a hotel guest typing "I need fresh towels, I'm in room 12." The request is logged, the support team is notified, and nobody stands in line at the front desk. The same pattern works anywhere requests need to reach the right person.

What's Included

A main agent, plus as many sub-agents as your build needs, each trained on your knowledge
WhatsApp or website deployment, with triggers and notifications into email and Slack
Weekly or when-needed meetings while we build
You own the app. Usage costs stay yours, paid directly to your AI provider

coachingwellbeinghospitalitylegal servicesevents

See it in practice

We built expert-trained assistants with WhatsApp integration for Pivot's AI-powered divorce coaching, and a WhatsApp AI app for The Four Languages wellbeing platform.

Read the Case Studies

Project-based pricing

One project price that includes the whole product build. Yours forever, no monthly billables.

Book Your Discovery Call